Frequently Asked Questions

 

Dyes


Toy parts are dyed with Vitacritter, a dye specifically made for small animals and birds. The exceptions to this are black, brown, light blue. These colors are made with Americolor food gels.

I mix colorants with 70% isopropyl alcohol. This is because it helps the color set quickly, reducing how wet the materials get, and thereby decreasing drying time. This limits the chances for mold.

Isopropyl alochol also disinfects, just in case there is anything on the wood, and evaporates completely when dry.

Since these are water based dyes, it is totally normal for these to sometimes run when they are sprayed or splashed with water.

Hardware/Metals

Quicklinks
By default, I do not include quicklinks as people have their own preferences. This prevents waste by not giving something to someone that they can't or won't use, keeps my costs down by only sending things that are wanted, and keeps prices lower.  If you would like to add some to your purchase, please see here. 

 

Stainless Steel Hardware
For toys and perches with stainless steel hardware included or available as an upgrade, you will receive the following unless otherwise stated. All are 18-8 Stainless Steel. 
  • 1/4-20 Hanger or Machine Bolt
  • 1/4-20 Wingnut
  • 1.5" Fender Washer
  • #10-24 Hanger Bolt
  • #10-24 Wingnut
  • 1.25" Fender Washer

Processing Times

Current processing times are listed at the top of the page. Orders are not processed on Saturdays. Larger orders, or orders containing items on backorder, may take additional time. Custom orders beyond what is on the site will vary. 

I am a one woman show with two young kids. I work on orders in the order that they were received. I do not offer a rush processing option, but if you do need your order before a specific date, please let me know and I will see what I can do. 

Return Policy 

Health and safety of my customers comes before all else. For this reason, I do not resell an item once it leaves my shop to prevent the risk of spreading disease. This means all sales are final, no returns will be accepted.

I am happy to answer any questions or respond to any concerns you have prior to purchasing. Please reach out to me before checking out to be sure what you are buying will work for you and your pet!

If you experience any issues with your order, please reach out to me! We can work on a solution together. 

Shipping 

 

Please see the Shipping Info page.

Why are your prices higher on Etsy?

Etsy charges a lot more fees than my website does, and requires certain things out of its sellers such as offering free shipping. The prices there reflect the higher fees and shipping costs. With free shipping over $35, the cost usually equals out to be about the same. So shop wherever you prefer!

 

Toy Safety

I try to be very diligent in all aspects of toy making, from the materials used to the way they are used. That being said, every bird plays different, and it is ultimately your responsibility to ensure that the things you give to your bird are safe. If you have any questions about any aspect of my toys, please send me a message. 

 

For Dinosaur and embedded bead shapes:

Some birds with long, thin beaks may get their beak inside the 7/64" (~2.78mm) hole on the 8mm beads. For these birds we recommend the 9.5mm" balls as they have no hole. This makes them also a harder wood to snap than the beads. 

 

Donations Requests

If you are a rescue inquiring about donations, please send then following information to me at shawna@lilmonstersbirdtoys.com : 

Rescue Name
Rescue Website or Internet Presence (Facebook, etc)
Your Name
Your Affiliation with the Rescue
Rescue Location (City, State)

At this time I am only able to entertain requests from the United States. While I will help where and when I can, I sadly cannot honor all of them.

Wholesale

At this time, I do not offer a wholesale discount. My prices are an equation of materials + my labor + a small profit, with very little room for a significant discount.