Frequently Asked Questions

Donations Requests

If you are a rescue inquiring about donations, please send then following information to me at shawna@lilmonstersbirdtoys.com : 
Rescue Name
Rescue Website or Internet Presence (Facebook, etc)
Your Name
Your Affiliation with the Rescue
Rescue Location (City, State)

At this time I am only able to entertain requests from the United States. While I will help where and when I can, I sadly cannot honor all of them.

Dyes


Toy parts are dyed with Vitacritter, a dye specifically made for small animals and birds. The exceptions to this are black, brown, light blue. These colors are made with Americolor food gels.

I mix colorants with 70% isopropyl alcohol. This is because it helps the color set quickly, reducing how wet the materials get, and thereby decreasing drying time. This limits the chances for mold.

Isopropyl alochol also disinfects, just in case there is anything on the wood, and evaporates completely when dry.

Since these are water based dyes, it is totally normal for these to sometimes run when they are sprayed or splashed with water.

Hardware

Quicklinks
By default, I do not include quicklinks as people have their own preferences.If you would like to add some to your purchase, please see here

 

Stainless Steel Hardware
For toys and perches with stainless steel hardware included or available as an upgrade, you will receive the following unless otherwise stated. All are 18-8 Stainless Steel. 
  • 1/4-20 Hanger or Machine Bolt
  • 1/4-20 Wingnut
  • 1.5" Fender Washer

Processing Times

Current processing times are listed at the top of the page. Orders are not processed on Saturdays. Larger orders, or orders containing items on backorder, may take additional time. Custom orders beyond what is on the site will vary. 

I am a one woman show with two young kids. I work on orders in the order that they were received. I do offer a rush processing option, but if you do need your order before a specific date, please let me know and I will see what I can do. 

Return Policy 

Health and safety of my customers comes before all else. For this reason, I do not resell an item once it leaves my shop to prevent the risk of spreading disease. This means all sales are final, no returns will be accepted.

I am happy to answer any questions or respond to any concerns you have prior to purchasing. Please reach out to me before checking out to be sure what you are buying will work for you and your pet!

Shipping 

I currently use USPS or UPS for shipping. If for any reason these carriers do not work for you, please contact me to make other arrangements. 

 

For USPS. you can choose between First Class (3-5 days within the US) or Priority Mail (2-3 days) on orders under 16 oz.  If the shipping cart overestimates your shipping costs, I refund anything over $1 difference.

To reduce carbon foot print and keep prices lower, I sometimes ship with re-used boxes. I assure you that any re-used boxes you receive have never been used to ship chemicals or items unsafe for birds.

 

 

I also ship worldwide. Please see full details here

I cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. 

Toy Safety

I try to be very diligent in all aspects of toy making, from the materials used to the way they are used. That being said, every bird plays different, and it is ultimately your responsibility to ensure that the things you give to your bird are safe. If you have any questions about any aspect of my toys, please send me a message. 

 

For Dinosaur and embedded bead shapes:

Some birds with long, thin beaks may get their beak inside the 7/64" (~2.78mm) hole on the 8mm beads. For these birds we recommend the 9.5mm" balls as they have no hole. This makes them also a harder wood to snap than the beads. 

 

Wholesale

At this time,  I do not offer a wholesale discount. My prices are an equation of materials + my labor + a small profit, with very little room for a significant discount.