Managing Subscriptions

Need to make changes to your subscription? This guide will help! As always, if you need any assistance, please feel free to contact me!

Note: Almost everything can be completed by you in your account! However, updating your preferences for toy types must be completed by me. More information here

For all changes, you will need to access your account

For Bongo Box FAQs, please visit here

For Subscription Policies, please visit here

Want to manage your subscription through text message? Sign up here or at the time of order!

Billing Related Changes

Billing Address

Change Billing Date

Payment Method

Shipping Address


Subscription Changes

Add a Product to Your Box

Change Subscription Frequency

Change Subscription Plan

Cancel Subscription

Delete Product from Your Box

Order Next Box Now

Reactivate a Canceled Subscription

Skip a Shipment

Update Box/Bird Preferences